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You will be notified through email, once your transaction is completed with a receipt and a tracking number for your product with an estimated delivery date.  

In case of returns. To return your product, you should contact us prior to shipping the item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary, an estimate will be given when order is placed or at request.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Lost or Stolen Packages

UNO Art Gallery is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.  Upon inquiry, UNO Art Gallery will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.