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Return Policy

All sales are final.  We accept returns for refund or exchange, for items damaged in transit.

Refunds and Exchanges

To be eligible for a refund or exchange, you must first email us within 5 days of receiving the artwork at refunds@unoartgallery.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

To complete your return, we require a receipt or proof of purchase.  

There are certain situations where only partial refunds are granted: (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are damaged.  If you need to exchange it for the same item, send us an email at sales@unoartgallery.com  and return your item to us.

 

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